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  • Insights

Differences between G10 and new G11 HP EliteBooks

12/3/2024

 

New features in
HP EliteBook 800 G11

The following have been added in the latest generation HP EliteBook 800 series:
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Intel Core Ultra

The biggest change for this generation is the new Intel Core Ultra series processor. This is based on the 12th and 13th gen Intel Core i series with the addition of Intel AI Boost (two Neural Computer Units), two new ultra-low power LP-e cores for better battery life during connected sleep, and updated graphics. 
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Intel AI Boost

Intel Core Ultra U series processors have an advantage over 12th and 13th generation Intel Core i U processors for on-device AI activities. On-device AI solves the problems of network latency, cloud-service costs, and potential security issues associated with cloud-based AI workloads. This is a fast growing sector that to date has included live translation and transcription, live camera enhancement, noise reduction, and up to double the performance of cloud-based machine learning and generative AI. All Intel Core Ultra models feature 2x Neural Processing Units (NPUs). These are high speed, low power processors designed for rapid onboard parallel processing tasks used in machine learning and generative AI. Microsoft has released DirectML, the Windows 11 framework that allows software and application vendors to make use of on-device NPUs. 
A new CoPilot key replaces the right hand CTRL key on the new range.
​
More about Core Ultra >
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Poly Studio Audio

HP's investment in Poly has seen greater integration between the two companies. This includes upcoming wireless headset integrations that negate the need for dongles. It also brings audio tuning capabilities in-house. Because of this, Bang & Olufsen tuned speakers have been replaced with HP's own Poly Studio tuned speakers.

HP EliteBook 830 G11 &
​Elite x360 830 G11
​Core Ultra U

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HP EliteBook 830 G11
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HP Elite x360 830 G11
These are available with the choice of Intel Core Ultra 5-U or 7-U. This is a low voltage processor similar to processors in the EliteBook 830 G10 models that is optimised for long battery life and lightweight devices.
Both of these processors feature Intel AI Boost and use 2 Performance cores paired with 8 Efficiency cores. Intel Graphics is based on the Intel iRIS Xe graphics from G9 and G10. Anyone looking for the higher performance Intel Core Ultra H series can move up the chain to the HP EliteBook 840, 840 or 1000 series.

HP EliteBook 840 G11 &
EliteBook 860 G11
Core Ultra U or H

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HP EliteBook 840 G11 14 inch
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HP EliteBook 860 G11 16 inch
Like the 830, standard 840 and 860 models come with the Intel Core Ultra 5-U or 7-U with 2 Performance and 8 Efficiency cores. These models can also be configured with the more powerful Intel Core Ultra 5-H or 7-H. 
The Intel Core Ultra 5-H features 4 Performance cores and 8 Efficiency cores and 7 Xe-core Intel ARC graphics.
The highest performing Intel Core Ultra 7-H features 6 Performance cores, 8 Efficiency cores and 8 Xe-core Intel ARC graphics. Intel ARC graphics provide performance equivalent to entry-level dedicated graphics from NVIDIA. 
Teams wanting more power again can opt for upcoming ZBook mobile workstations, with heavy-duty models offering higher voltages for even greater performance from H series processors. 
​
The Intel Core Ultra H series replaces the 13th gen Intel Core i5 & i7 P series available in G10 models. The earlier P series did not support Intel Arc graphics, AI Boost, or LP-e cores. The Intel Core Ultra 7-H in particular has a performance boost over the i7-P with six instead of four Performance cores. 

13.3, 14, or 16 inches

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13" EliteBook 830 G11
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14" EliteBook 840 G11
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16" EliteBook 860 G11
The EliteBook 830, 840 and 860 respectively offer the same overall features in three different sizes. The weight for the 830 starts at 1.28kg, 840 starts at 1.41kg and the 860 weighs from 1.71kg. The x360 830 starts at 1.31kg. All feature aluminium chassis. Users wanting ultralight devices can opt for the Dragonfly or EliteBook 1000 series.
Each closely resembles the G10 range. The 860 adds a numeric keypad - useful for finance teams. 

All standard screens are 16:10 aspect ratio at 1920 x 1200 resolution - the 16" model is well suited for easier accessibility at this resolution. Standard screen brightness has been increased for the 840 and 860 from 250 to 300 nits compared to the G10.

​The EliteBook 840 can be upgraded to a 2560 x 1200 IPS DreamColor display, and the EliteBook 860 can be upgraded to a premium OLED 2880 x 1600 resolution display, both running at up to 120Hz.

Two form factors -
Laptop or x360 2-in-1

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Elite x360 830 - Laptop mode
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Elite x360 830 - Presenter mode
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Elite x360 830 - Tablet mode
The HP EliteBook 830, 840 and 860 are clamshell laptops.
​
The HP Elite x360 830 G11 is a 13.3" 2-in-1 hybrid with a 360 degree screen that flips from laptop to tablet PC with touch and Pen support for writing, drawing, presenting and annotating on-screen. This is well suited to exec teams, presenters, some creatives and strategy teams. Applications including Microsoft Whiteboard on Teams support collaborative whiteboarding from multiple devices on the same project.

The key difference from the G10 models is the upgrade from 13th gen Intel Core i U series processor to the new Intel Core Ultra 5 or 7 U series with AI Boost. AI Boost NPUs are designed for offloading certain AI workloads to allow the devices CPU and GPU to optimise application performances, while reducing battery drain. 

HP EliteBook 800
​G11 vs G10

Processor

HP EliteBook 800 series G10
Intel Core i5-U or i7-U
2 P cores + 8 E cores
No AI Boost
No LP cores
​Intel iRIS Xe graphics
HP EliteBook 800 series G11
Intel Core Ultra 5-U or Ultra 7-U
2 P cores + 8 E cores
2x Intel AI Boost NPU cores
2x LP cores
​Intel Graphics (4x Xe cores)
HP EliteBook 840 and 860 G10 performance options
Intel Core i5-P or i7-P 12 core, or i7-P-1370P 14 core
4 P cores + 8 E cores, or 6 P + 8 E cores
No AI Boost
No LP cores
​Intel iRIS Xe graphics
HP EliteBook 840 and 860 G11 performance options
Intel Core Ultra 5-H 12 core, or Ultra 7-H 14 core
4 P cores + 8 E cores, or 6 P + 8 E cores
2x Intel AI Boost NPU cores
2x LP cores
​Intel ARC 7x Xe or Intel ARC 8x Xe graphics 

Displays

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Sure View reflect screen options
These are a switchable privacy filter option carried over from the EliteBook 800 G10.
When turned off, Sure View reflect displays are visible from all angles, looking similar to a standard display. Hitting the dedicated screen shutter key switches the screen to a narrow viewing angle - the user will see screen content when viewed head-on. Screen contents will be hidden from anyone off-centre and appear to be more mirror-like (as above). All Sure View options run at 1920 x 1200 resolution and may be available with touch screen or BrightView glossy options depending on model. 

BrightView or Anti-glare
This is HP's gloss display option, providing deeper blacks for higher contrast. Many teams opt for the matte Anti-glare alternative option to reduce reflections in office lighting environments.
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Comparison of NTSC, Adobe RGB and sRGB colour gamuts relative to visible light spectrum.
100% sRGB vs 45% NTSC
Entry level screens are capable of displaying 45% of the NTSC colour gamut. Creative teams should opt for 100% sRGB options to enable production-ready colour management. As these are measured on different scales, we calculate 100% sRGB to be equal to or greater than 72% of the NTSC gamut (at least 60% more colours than the 45% NTSC entry-level screen).  Colour gamut limits are more noticeable for deeper and brighter colours. Dreamcolor and OLED options provide greater colour accuracy again with substantially greater contrast.

DreamColor & OLED
The 840 DreamColor and 860 OLED options are recommended for users creating Full HD content - their higher resolutions enable unzoomed content to be edited in software including Photoshop and Powerpoint while displaying application toolbars. These options are equivalent to those available on G10 models, providing a high quality alternative to full-workstations for content creators. OLED screens effectively provide unlimited contrast given the display's pixels emit light directly instead of shuttering a backlight, and provide the greatest colour performance currently available on a laptop. Dark themes for applications including Outlook, Photoshop & Windows 11 can help decrease battery drain for OLED displays. 

Security

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HP has upgraded its Endpoint Security Controller chip with a claim of providing protection from quantum computer hacks. HP is now offering an expanded suite of security tools under the Wolf brand. Depending on model this can include remote wipe, device tracking, threat detection, and reporting tools. 

Our recommended specs

Standard workplace users

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HP Elite x360 830 G11
HP Elite x360 830 G11
13.3" laptop-to-tablet
  • Recommended for presenters, strategy, annotators and leadership teams
  • Processor: Intel Core Ultra 5-U
  • (performance for office applications)
  • WUXGA 1920 x 1200 IPS Anti-glare 400 nits 100% sRGB
  • (provides best visibility and battery life for use in tablet mode - all screen options include touch)
  • 16GB memory, 256GB NVMe M.2 storage
  • (standard business specification for most users)
  • Check the following are specified for your quote:
  • Backlit keyboard, 5MP IR camera for Windows Hello, Ambient Light Sensor, HP Active Pen, ​Upgrade to 3 year warranty
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HP EliteBook 830 G11
HP EliteBook 830 G11
13.3" Enterprise laptop
  • Recommended for commuters, travellers and general office usage. 1.28kg starting weight
  • Processor: Intel Core Ultra 5-U
  • (performance for office applications)
  • WUXGA 1920 x 1200 IPS Anti-glare 300 nits Touch
  • (suitable for standard applications and office lighting with touch interaction)
  • 16GB memory, 256GB NVMe M.2 storage
  • (standard business specification for most users)
  • Check the following are specified: Backlit keyboard, 5MP IR camera for Windows Hello, Ambient Light Sensor, ​Upgrade to 3 year warranty
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HP EliteBook 840 G11
HP EliteBook 840 G11
14" Enterprise laptop
  • Recommended general office usage. 1.41kg starting weight
  • Processor: Intel Core Ultra 5-U
  • (performance for office applications)
  • WUXGA 1920 x 1200 IPS Anti-glare 300 nits Touch
  • (suitable for standard applications and office lighting with touch interaction)
  • 16GB memory, 256GB NVMe M.2 storage
  • (standard business specification for most users)
  • Check the following are specified: Backlit keyboard, 5MP IR camera for Windows Hello, Ambient Light Sensor, ​Upgrade to 3 year warranty
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HP EliteBook 860 G11
HP EliteBook 860 G11
16" Enterprise laptop
  • Large screen accessible and number pad for accounting teams. 1.72kg starting weight
  • Processor: Intel Core Ultra 7-U
  • (performance for accounting applications)
  • WUXGA 1920 x 1200 IPS Anti-glare 300 nits Touch
  • (suitable for standard applications and office lighting with touch interaction)
  • 16GB memory, 256GB NVMe M.2 storage
  • (standard business specification for most users)
  • Check the following are specified: Backlit keyboard, 5MP IR camera for Windows Hello, Ambient Light Sensor, ​Upgrade to 3 year warranty

Our recommended specs

Power users

HP EliteBook 840 G11 14" laptop
Power user configuration - developers, content creators and data analysts (sub-workstation power users needing portability)
Processor: Intel Core Ultra 5-H 4-P core or 7-H 6-P core
(Includes Intel Arc graphics. Power application users and 2.8K screen users should consider 7-H)
Display: WQUXGA IPS Anti-glare 500 nits non-touch
(suitable for Full HD content creation and data science applications, creative app user interfaces)
32 or 64GB dual channel memory, 1TB NVMe M.2 storage
(consider 2TB storage for video and large data-set users)
HP EliteBook 860 G11 16" laptop
Power user configuration - developers, content creators and data analysts (sub-workstation power users needing desktop alternatives)
Processor: Intel Core Ultra 7-H 6-P core
(Includes highest Intel Arc graphics for recommended display option)
Display: 2.8K 2880 x 1800 OLED BrightView 400 nits non-touch
(for high resolution content creation, large data set visualisation and power application user-interfaces)
64GB dual channel memory, 2TB NVMe M.2 storage
(consider 2TB storage for video and large data-set users)

Our recommended spec

Higher security users

  • Physical protection: HP SureView switchable privacy screen and associated Privacy Keyboard recommended.
  • Windows Hello IR webcam, NFC and Windows Hello fingerprint biometrics supported.
  • HP Tamper Lock activation recommended.
  • Connectivity: 4G LTE or 5G mobile data for off-site connectivity without touching external networks. 
  • Bluetooth 5.3 and Wi-Fi 6e are standard features. 
  • Storage: Self Encrypted OPAL 2 SSD storage recommended. USB storage support can be disabled.

We can work with your security team for an appropriate custom configuration and control of features including tamper lock, Tile device tracking, wireless connectivity and external storage device support.

Find out more

Speak to your Account Manager, or click the Enquire button to find out more, get pricing, or discuss the most appropriate deployment for your team. Product Stewardship, volume pricing and user migration services available for fleet users.
Model info >
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New service will see hundreds of Surface computers repaired instead of replaced

5/12/2023

 

New service will see hundreds of Surface computers repaired
​instead of replaced

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In 2020, New Zealand created 80,000t of e-waste – only 1600t (or 2%) of that was recycled. When it comes to computers, the majority of e-waste comes from business.

Because of this, Microsoft has launched a local repair service for its Surface range of laptops and tablets for business. Where previously Surface devices were swapped with replacements (and faulty devices exported for refurbishment), they are now repairable within New Zealand through The Laptop Company – the country’s first Surface Authorised Service Provider.

With 88% of overall CO2-equivalent emissions coming from initial device production and shipping, repairing otherwise-perfect devices is the single largest way to reduce CO2-e and e-waste, rather than chucking and replacing with new.

“We’re thrilled to be able to offer this service to our Microsoft customers in a really great step forward in terms of sustainability,” says The Laptop Company’s CEO, Mark Mayo. “By opting for repairs over replacements, the carbon footprint of broken or faulty devices is drastically reduced, as faulty units are no longer exported for remanufacture. Being able to repair Surface devices here in NZ means things like broken screens and ports will no longer result in people sending otherwise perfect devices to recycling or landfill.”
 
The Laptop Company will offer the repair service to fleet owners including through their Renew service, which takes broken and out-of-warranty devices, repairs them and reinjects them into fleets to reduce e-waste and unnecessary replacement device purchases.
 
“We’re pleased to be able to locally employ technicians. Our service centres in Auckland, Wellington, Christchurch, and Dunedin mean fleet owners can access prompt and reliable repairs and get their users back to business quickly,” says Mayo.

By extending the useful life of broken devices that are otherwise perfect, The Laptop Company is helping deliver Microsoft’s vision for reducing the carbon footprint of New Zealand workplaces.
​
“Repairability is a huge issue worldwide, and the average New Zealander produces more than 21kg of e-waste each year. We believe everyone should have safe, reliable, and sustainable options to repair devices rather than sending them to landfill, but sending them to repairers offshore also had an environmental impact. This announcement by The Laptop Company means Kiwis can not only cut emissions by having their devices repaired, but have them repaired locally by a trusted partner, which is great news for our planet and for our customers too,” says Menisha Naran, Senior Marketing Lead, Surface Devices for Microsoft Asia.

About The Laptop Company
The Laptop Company is a multi-award-winning New Zealand-owned Microsoft Surface Partner. Based in Wellington but operating nationwide, The Laptop Company is a trusted supplier to corporate fleets and an official supplier of Surface devices to Government agencies through the All of Government IT Hardware Contract. The Surface ASP programme adds to The Laptop Company’s suite of whole-lifecycle Modern Fleet Management services, which includes asset and user-device management through TLC’s industry-leading Intune device management team.
​
About Microsoft Surface:
Microsoft Surface is a line of innovative, premium-quality computing devices that seamlessly combine cutting-edge technology with versatile design for a diverse range of user needs. Designed for Windows 11 and Microsoft 365, the Surface range provides flagship performance and usability in the Modern Workplace. The new generation of Surface devices is the most repairable to date, reflecting the company's commitment to sustainability and customer satisfaction.
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Browse devices >
Book a repair >
Find out more about Microsoft Surface at The Laptop Company >

Surface Laptop Studio 2 - what's new?

22/9/2023

 

Surface Laptop Studio 2:
More power suits this Surface.

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What is the Surface Laptop Studio 2?

This is Microsoft's Surface flagship convertible. With a pull-forward display, the device switches from laptop, to easel or tablet without the user needing to undock or unplug their device during use. ​It is one of the only mobile workstations on the market that provides pen and touch interactivity, which can be a boon for creatives, especially at the concept stage. The device is pitched at power users including GIS, engineering, architecture, motion picture, modelling, game development, forecasting, creative, developer, AI, and data science teams. 
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Biggest change: ​
​Performance.

Roughly double the CPU power.

Recent benchmarks indicate the new processor is 20% faster for single-threaded activities, and over 100% faster on average for multi-threaded processes compared to the previous top-end i7 option. This means improved responsiveness, and much-reduced waiting times for traditionally heavy applications and complex calculations. Source: Nanoreview
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This improves the experience when modelling, coding, editing, rendering and encoding. 

It now features a 13th gen Intel Core i7-13800H processor as standard. With Six Performance Cores, plus Eight Efficiency Cores, the new 14 core processor provides considerably more performance than the first Surface Laptop Studio's Four Core 11th gen processor. The Intel Core i5 option has been removed, which makes sense for a mobile workstation device.
​
The new model provides considerably more power than the 10 core Surface Laptop 5 and Surface Pro 9 tablets.

Surface Laptop Studio 1

Intel Core H35 i5-11300H 4 core
Intel Core H35 i7-11370H 4 core processor
No separate AI processor

Surface Laptop Studio 2

Intel Core i7-13800H 6 Performance Core
​and 8 Efficiency Core processor
Intel Cen3 Movidius VPU AI Accelerator 
The Movidius VPU AI Accelerator is optimised for efficient AI and computer vision, which bodes well for users of software that can make use of it for activities including video tracking and recognition, object recognition, 3D scanning, and image restoration, among other emerging technologies.

Equally improved NVIDIA RTX graphics

In addition to the entry-level Intel iRIS Xe graphics carried over from the previous model, the new model has a range of NVIDIA RTX processors ranging from the GeForce RTX 4050, to the RTX-4060 and Workstation Application Certified NVIDIA RTX 2000 Ada. In general expect a large performance increase between the iRIS Xe option and the RTX 4050, and a similar jump from the RTX 4050 to the 4060 or RTX 2000 Ada.
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The lowest cost NVIDIA option (RTX 4050) benchmarks at an average of 70% more powerful than the old model's NVIDIA GeForce RTX 3050 Ti. Source: NotebookCheck.com 

Surface Laptop Studio 1

Intel iRIS Xe (entry level)
NVIDIA GeForce RTX 3050 Ti 4GB
​NVIDIA RTX A2000 4GB
​

Surface Laptop Studio 2

Intel iRIS Xe (entry level)
NVIDIA GeForce RTX 4050 6GB
NVIDIA GeForce RTX 4060 8GB
​NVIDIA RTX 2000 Ada Gen 8GB

DisplayHDR400 certified

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The Surface Laptop 2 has VESA DisplayHDR400 certification with up to 500 nits brightness for standard content, and a very high 650 nits for HDR (High Dynamic Range) content including 3D and 4K video.
​
Finding a monitor that can match the quality of the Surface Laptop Studio 2 may be challenging - we recommend something like a 27 inch or larger HP Z series 4K display with DreamColor, or a Philips 4K Mini-LED Thunderbolt 4 monitor for similar pixel density, scaling and display performance.  

More memory options

The new model now supports up to 64GB memory with 16 and 32GB options available. Memory is not upgradeable, so choose wisely based on your application workloads. Memory has also been upgraded from LPDDR4x to LPDDR5x for faster throughput and lower power consumption. 
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More connectivity

The new model adds a USB Type A port for legacy devices including wireless keyboard dongles. Bluetooth connectivity is also upgraded from 5.1 to Bluetooth 5.3, and wireless networking is upgraded from Wi-Fi 6 to Wi-Fi 6E with 6GHz compatibility.

More repairable

Repairability remains the most important way to reduce the carbon foot print and e-waste associated with your devices - especially when minor components are damaged on otherwise perfect devices.
​The Surface Laptop Studio 2 features the most repairable design to date, including replaceable display, mainboard, casing, and ports - making things like accidental cord-trip damage a much lower risk to your total cost of ownership.
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What stays the same?

The Surface Laptop Studio already provided an exceptional end-user experience with one of the best displays on the market, and a high level of flexibility for user interaction.

Weight has increased with the very heavy-duty performance components to just under 2.0kg for NVIDIA RTX 2000 Ada models, this compares well with other equivalent mobile workstations on the market (few of which offer the flexibility, interactivity or display quality of the Surface Laptop Studio 2 as standard).
The industrial design of the Surface Laptop Studio is maintained including:
  • Raised plinth base for efficient cooling under heavy loads to reduce performance throttling
  • Flip-forward screen with high resolution 14.4 inch PixelSense Flow display
  • Up to 120Hz display refresh rate (switchable from 60Hz for actions including page scrolling and pen-inking in supported applications)
  • Dolby Vision IQ support.
  • Touch screen with Surface Pen support
  • Up to 2TB removable high speed SSD storage
  • Glass trackpad and backlit keyboard
  • USB-C / Thunderbolt 4 ports, Surface Connect and audio port
  • Magnetic stowage and wireless charging for optional Surface Slim Pen 2
  • 1080p webcam with Windows Hello face authentication
  • Quad Omnisonic speakers with Dolby Atmos
  • Battery life with 512GB or 1TB SSD is up to 18 hours for typical usage, however heavy duty application use with the screen turned up to full brightness will understandably reduce that.
  • 2TB SSD models are rated up to 16 hours.
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The Laptop Company is a multi-award-winning Microsoft Surface Reseller and an official supplier of Surface devices to the All of Government IT Hardware Contract. Contact us for pricing, and to access a demo device.

Find out more

Speak to your account manager at The Laptop Company.
​If you do not already work with TLC, click the 'Contact us' button or call ​
0800 527 867 to find out more.

TLC Surface Demo Programme

18/11/2022

 

Try, before you decide.

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Available for fleet buyers throughout New Zealand.

With the majority of organisations we sell Surface devices to being new to the brand, we make it easy to access the latest Surface devices for evaluation in your environment, and your users.
Try the new Surface range with either Windows 10 or 11 and your own specialist applications, docking stations, monitors, and other peripherals in your user environment. ​Take a guided tour with The Laptop Company and access deal pricing, industry-leading fleet and device management services, and solutions for managing your existing devices.

View the Surface Range

The Laptop Company. Multi-award-winning Surface Partner of the Year,
All of Government IT Hardware Supplier for Microsoft Surface to the public sector.
Solutions for New Zealand's largest high performance organisations with UXx Enhanced User Experiences.
Microsoft Surface >
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Thoughts on the new Surface Laptop 5 and Pro 9

17/10/2022

 
Microsoft has just announced the new Surface Laptop 5 and Surface Pro 9 tablet for Business.  These feature major performance improvements for users, as well as continuity for existing fleet owners.
We have a summary of features, differences and improvements for procurement teams and fleet managers below. General availability is scheduled for October 25th.

​Surface Laptop 5

Surface Laptop 5 launch
​The updated Surface Laptop 5 continues the class-leading industrial design of the Surface Laptop range with more performance, and better usability where it counts.

Key specifications

Display
13.5 or 15" PixelSense™ display
Dolby Vision IQ™® support
Individually colour calibrated
400 nits high brightness
Touch screen
Surface Pen compatible

Sight and sound
720p web cam
Windows Hello facial recognition
Omnisonic speakers, Dolby Atmos®

Ergonomics
Backlit keyboard, Glass touchpad
Alcantara® keyboard option for 13.5" model (colour-dependent)
​Performance
Intel® Core™ i5-1245U or i7-1265U
2x P-cores + 8x E-cores
Intel® iRIS® Xe 80EU or 96EU
8, 16 or 32GB memory
Up to 1TB removable SSD storage

Connectivity
USB-C® 4 + Thunderbolt™ 4 port
USB-A 3.1 port
Surface Connect port
3.5mm audio jack
Wi-Fi® 6, Bluetooth® 5.1

Design
Aluminium chassis
Clamshell laptop 
Full Specifications >

​Surface Pro 9

Surface Pro 9 launched
​Following a major update for the Surface Pro 8, the new Pro 9 adds more power with Intel Hybrid Performance Architecture.  Surface Signature Pro Keyboard and Surface Slim Pen 2 with wireless charging (pictured) are available separately.

​Key features (Intel model)

Display
13" PixelSense™ Flow display
Up to 120Hz Dynamic Refresh Rate
Touch screen
Dolby Vision IQ™ support
Surface Slim Pen 2 compatible

Sight and sound
5MP front + 10MP 4K rear camera
Windows Hello facial recognition
Stereo speakers, Dolby Atmos®

Optional detachable keyboard
Surface Pro Signature Keyboard
Backlit keys, Glass touchpad
Stow+charge for Surface Slim Pen 2
Performance
Intel® Core™ i5 1245U or i7 1265U
2x P-cores + 8x E-cores
Intel® iRIS® Xe 80EU or 96EU
8, 16 or 32GB memory
Up to 1TB removable SSD storage

Connectivity
2x USB-C® 4 + Thunderbolt™ 4
Surface Connect port
Wi-Fi® 6, Bluetooth® 5.1

Design
Aluminium chassis
Adjustable kickstand tablet
Gorilla® Glass 5
Full specifications >

​New features for both

Intel Core processors

​Intel Performance Hybrid Architecture

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​In place of four identical processor cores, the new Surface Laptop 5 and Pro 9 feature two high performance P-cores for fast single-core performance and application responsiveness.  These are paired with 8x efficient E-cores for high performance multi-core processing and low-power consumption for background tasks.  When used with Windows 11, Intel Thread Director intelligently allocates processes to specific cores for optimal performance.

​Benchmark comparison

+29%
Single Core

+42%
Multi Core

​In Passmark, the Intel Core i5 in the new Surface Laptop 5 and Pro 9 provides an average 29% improvement over previous models. This increases to 42% for multi-core performance in Windows 11 using Intel Thread Director. 

Graphics

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Intel® iRIS® Xe is carried over from the Surface Laptop 4, Surface Pro 7+  and Pro 8.

Buyer advice for performance users:
Intel iRIS Xe on the Intel® Core™ i7 features 96 Execution Units against 80 for the i5 at a higher clock speed. This results in around 25% higher benchmark scores for i7 models in 3DMark 3DM11. We recommend the i7 model for power users, including content creators and data visualisers.
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New features for Surface Laptop 5

USB-C® 4 + Thunderbolt™ 4

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Offers double the USB-C bandwidth of previous models. Supports DisplayPort Alt Mode for connecting up to 5K resolution external DisplayPort monitors without image compression. Thunderbolt 4 adds support for external graphics controllers (including NVIDIA and AMD workstation eGPUs), high speed storage arrays, and high performance docking stations and monitors that support for up to 4K external monitors and daisy-chaining.  The Surface Laptop 5 maintains a USB Type-A port for legacy peripherals, including wireless keyboards.

Discontinued features for Pro 9

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4G LTE mobile data with Intel

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​The option of 4G-LTE mobile data is being discontinued in the Intel version of the Surface Pro 9.  Mobile data will be available on the Surface Pro 9 with 5G powered by Microsoft SQ3. This is an ARM-based Windows 64 bit model. The Surface Pro 9 with 5G replaces the Surface Pro X, and removes the Intel processor, Intel iRIS graphics and Thunderbolt 4 features found on the non-5G models.  Microsoft has extended availability of Surface Pro 8-LTE and Surface Pro 7+ 4G (while stocks last) for buyers who need mobile data and Intel-based processors.  If you wish to evaluate the ARM-based models, please speak to us.

3.5mm audio port

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​Microsoft has removed the 3.5mm audio jack from the Surface Pro 9. 
Affected users will need to either replace their headset with a Bluetooth equivalent, use a USB-C to audio adapter, or connect their 3.5mm headset to a docking station for use at their desk.

USB-C ports now on left

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While retaining the overall look and feel of the Surface Pro 8 and Pro X, the Surface Pro 9 has moved the position of the USB-C Thunderbolt 4 ports from the right hand edge to the left. While this will provide ergonomic benefits to right-handed users, left-handers may be less impressed. This also means that the Surface Pro 9 requires different protective cases and covers from previous generation devices. Despite this, compatibility with the Surface Pro Signature and Surface Pro X Keyboards is maintained, as is the Surface Pen. 

Procurement advice

Windows 11 optimised features

Dynamic Refresh Rate (PixelSense Flow)
Intel Thread Director (Hybrid performance core management)
Haptic feedback with optional Surface Slim Pen 2
The new Surface models are optimised for Windows 11 with the features above only available on the new operating system. Thankfully, our testing has proven the transition from Windows 10 to 11 to be achievable for most users, this is something we are progressively migrating internally for our own staff.
If you would like to know how we are helping teams across the country migrate to Windows 11, with UXx optimal end-user experiences and Modern Fleet Management from The Laptop Company, please get in touch. We are also able to roll back Windows 11 devices to Windows 10 for teams that need this before migrating.

Mobile Data

Microsoft has removed the option of 4G LTE mobile data from the new Intel-powered Surface Pro 9, this feature is now available with Microsoft SQ 3 ARM models only. For teams that require Surface Pro devices with Intel processors, Microsoft is extending availability for the Surface Pro 7+ model, and the Surface Pro 8 with mobile data will be available while stocks last. Mobile data is not available on Surface Laptop, Laptop Go or Laptop Studio models.

Surface Laptop 4 and Pro 8 Deals

You may wish to take advantage of current deal pricing for Surface Laptop 4 and Surface Pro 8 devices while stocks last, these offer a similar look and feel and competitive performance for standard users.
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Demo devices

​Contact us to trial the new Surface range in your environment.
Speak to your account manager to find out more.
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12th gen Intel Passmarks and vPro Advice

20/9/2022

 

Passmark scores show a significant performance leap in mid-range 12th gen CPUs

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The latest Intel-powered laptops, all-in-ones, tablets, workstations, and desktops are now on the market with 12th generation Intel® Core™ hybrid core processors. With 10 or more processor cores, the 12th gen combines high performance P cores for single threaded operations with groups of E cores for high performance multi-core operations and high efficiency background tasks.
​
Improvements were already substantial for 11th generation devices over the 10th gen with the introduction of Intel® iRIS® Xe graphics, which provided a significant performance boost relative to most 10th generation and older chips, which used Intel UHD 620 graphics (first introduced in 2016).  Intel iRIS has been carried over in to 12th gen mobile processors.

The new Big-Bigger hybrid-core design offers substantial increases in benchmark performance due to optimisations for both Single Core and Multi-Core processes, which is in line with that seen in ARM CPUs that use Big-Little architecture. In the real world, Intel suggests users will appreciate a 21-27% performance improvement over 11th gen devices in typical applications. 

The 12th generation provides a big leap for three year old 8th gen laptops in particular. 8th generation devices are now due for replacement in fleets that operate a 3 year device refresh cycle.

Latest Passmark scores

Intel Core i5-1235U vs Core i5-1135G7
(2022 vs 2021 Business Laptop)

+29%
Single Core

+42%
Multi Core

+Intel Core i5-1235U vs Core i5-8625U
(2022 vs 2019 Business Laptop)

+2x
CPU Score

+2.6x
Graphics Score

,Sources:
https://www.cpubenchmark.net/compare/Intel-i5-8265U-vs-Intel-i5-1235U-vs-Intel-i5-1135G7/3323vs4765vs3830
https://www.videocardbenchmark.net/compare/Intel-Iris-Xe-vs-Intel-UHD-Graphics-620/4265vs3805
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Two tiers of Intel vPro in 12th gen

Intel has also introduced two tiers of vPro to its corporate CPUs, one designed for small businesses (Intel vPro Essentials), and one for enterprise (vPro Enterprise).  11th gen and earlier CPUs were simply vPro or non-vPro.

When to choose vPro Enterprise?

If your organisation uses any of the following features that were previously marketed as Intel vPro, you should opt for Intel vPro Enterprise processors:
  • Out-of-band KVM remote control
  • Wireless Intel AMT
  • Fast call for help
  • Intel Remote Secure Erase with Intel SSD Pro.
With a large number of organisations using alternatives to Intel Active Management Technology for device management (including services provided through The Laptop Company Modern Fleet Management solution), Intel vPro Essentials provides the core functionality and security required by most enterprise teams in New Zealand.  
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Speak to your account manager at The Laptop Company to find out more, or Contact us using the link below to request a demo device for testing and evaluation in your environment.
Browse 12th gen models >
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HP Fleet Deals end October 31 2022

16/9/2022

 
With HP's financial year ending soon, stock arriving daily, a pending increase in Intel CPU prices (see details here), and a predicted increase in list prices in November, this is a very good time to secure fleet deals for business, bulk and committed pricing for AoG buyers, and to secure stock at existing prices
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For business buyers

With supply times currently stable, we see this as an excellent window of opportunity for accessing deal pricing before the end of October. If you would like more information about pricing, stock, and availability, or for anything else you need, please contact your account manager, or click the Contact button below to make an enquiry. ​
Contact us to get deal pricing on models including the HP Elite G9 range of laptops, desktops, E-series monitors, ZBooks and Pro models for business, or speak to your Account Manager at The Laptop Company.

Enquire to find out more

For Government Teams

Bulk & Committed

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With a predicted increase in AoG prices in November, this is a very good time to secure bulk and committed pricing for AoG buyers. Bulk and committed pricing for quantities greater than 500 units will be available for orders placed until October 31 2022. Please get in touch if you would like to know how much you can save on HP enterprise class devices, including the Elite range and Pro series.  The Laptop Company has a number of demonstration models available for the new G9 range, and we provide access to AoG prices for the agencies we work as a third party agent for.

Other HP AoG Prices and Small Volume Orders

For smaller purchases, this is also a good opportunity to secure stock at existing prices before November. 
This includes for individual devices and accessories. Speak to an account manager to find out more, or view the range here.

Speak to your Account Manager at The Laptop Company to Find out More.

View HP AoG Range >
Sign-in or click the Enquire button on any product page to access pricing.

Updated: HP Stuck@Home Offer Now Ends September 30 (Again)

5/9/2022

 

Available to Corporate and Government Teams

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Due to unexpected demand from customers, the expiry date for the Stuck@Home offer has been pushed forward to its original end date of September 30 2022. Purchasers of HP Elite and Pro notebooks, and ZBook mobile workstations ordering through The Laptop Company are eligible to receive one of two keyboard, mouse, power adapter and carry bag bundles at no additional cost. 
These are available by redemption for all orders placed between June 1 2022 and September 30 2022. 

This is an excellent offer for updating your office ergonomics, or for equipping staff for work from home.
​See the HP Stuck@Home information page for terms and conditions:

https://h41201.www4.hp.com/WMCF.Web/nz/en/promotion/6442/Start/

We estimate the street value of the bundle offer to be more than $450 for EliteBook and qualifying ZBook models, so this offer provides good value for money for teams who need to update their workspaces and employee home work zones.
 
Updated: Redemptions must be claimed before October 31 2022. 
Browse HP EliteBook >
Browse HP ZBook >

How to create a working BCP plan – what does TLC do?

1/2/2022

 
The Laptop Company supplies and maintains device fleets for critical services including emergency services, DHBs, local and central government agencies, and utility providers.  For these teams, as well as the companies that depend on us for their own resilience, we have developed and tested a business continuity plan that works for us in the real world.  Given this is New Zealand, we have had the benefit of experience, activating our BCP for events including the Christchurch and Kaikoura earthquakes, as well as the lockdowns of 2020-21.  Here's what we have implemented to help mitigate as many of the health and commercial risks as possible, so we can continue to provide consistent services to our customer community while keeping our team as safe as possible.

The following provides some guidance on what we do, and why.

Operations:

Picture
Source: Maxpixel.net
  1. Work from Home. 
    All employees that can work from home are equipped to do so.  We sell laptops, so for us this is straight-forward.  Internet access, desktop accessories and their ability to accommodate a workspace are all factors we worked with.
  2. Cloud services. 
    We have migrated a number of services that we use operationally to support our customers from on-premises to the cloud.  This reduces our dependence on servers at our premises and their uptime for delivering and supporting critical teams.
  3. Duplication of capabilities.
    By having multiple employees who have the training and access rights necessary to fulfil critical roles, we provide operation redundancy for critical roles.
  4. Duplication of facilities.
    With service operations in Auckland, Wellington, Christchurch and Dunedin, we provide the capability to divert service and maintenance jobs between our locations in the event any location needs to close or isolate.  We also run duplicate teams split between our Auckland and Wellington offices for managing customer device fleets, with team members who are equipped for work from home
  5. Split workforce.
    In our Wellington HQ, essential operations teams are split by floor.  Team members do not travel to other floors, share communal spaces with team members from other floors or meet with them physically.  Critical roles have duplicate capabilities split team members on different floors. 
    ​This helps prevent an infection on one floor from spreading across our HQ.
  6. 100% vaccinated workforce.
    Much like 95% of the eligible population, each of our team members have sought to be vaccinated to help protect themselves, as well as those around them. 
  7. Mask usage and good hygiene.
    Mask wearing is required for all visitors, and our team members are masked for the safety of visitors.  Masks and hand-sanitiser are available at each of our locations for visitors.  Where our employees are required to be present on-site at a customer location, mask usage and adherence with any additional guidelines set out by the customer apply.
  8. Restricted Access and the Vaccine Pass.
    During the Red light setting, all visitors, including couriers and suppliers, are required to present a valid Vaccine Pass as a condition of entry to our locations.  Access under the Red light is via prior appointment, which enables us to provide separation between customers in common spaces.
  9. Car-pooling for essential on-site staff.
    Public transport is a risk for virus transmission, because of this, most operators will be running at reduced capacity to increase physical distancing.  This creates capacity issues that can affect riders.  To reduce the exposure of essential on-site staff in our fulfilment and service teams, we have implemented a car-pooling arrangement.  This is based on floor-separated team membership and geography.  By car-pooling, team members can reduce their exposure to the public while minimising their impact on traffic volumes.

Supply chain:

Picture
Source: Pixabay.com
Covid has disrupted supply chains, and its impact overseas has been felt in New Zealand.  We have created additional supply chain redundancy and capacity through:
  1. Duplicate supplier sources for key brands.
    If one source needs to lockdown, we have alternative options.
  2. Sourcing from supply chains outside of Auckland, as well as within Auckland.
    This reduces our exposure to local regional lockdowns.
  3. The use of multiple redundant courier and freight suppliers.
    This reduces our dependence on supplier workplaces remaining unaffected.
  4. Advanced forecasting for our customers.
    This helps our customers secure stock from the factory.
  5. Active supply chain management.
    Allows us to source stock from alternative distributors when required through stock and supply chain monitoring within their operations.
  6. Increasing our stock holdings.
    Allows us to ship in-demand devices directly without depending on global and national supply chains.

​What can you do?

Picture
Source: Pixabay.com
  1. Equip your team members for work from home. 
    This includes suitable computers setups, system access, internet, security, and support.  If your workplace has specific requirements for desk setups and ergonomics, these will likely apply for employees at home too.  Contact us if you need assistance doing this – we have been helping many organisations on this.
  2. Reduce single points of failure in your team. 
    If you have individuals who perform functions that cannot be done by anyone else, then you cannot afford for them to become sick. Identify your team’s single points of failure and get suitably skilled peers from within their team to upskill to take on their responsibilities in the event of illness. 
  3. Create split teams for critical functions. 
    If your entire staff becomes ill, your business is too.  Splitting teams by floors, locations or by on/off days can help your team members create redundancy and reduce the spread of illness. If one team becomes ill or needs to isolate, your other team can fill in the gaps.
  4. Plan your procurement and communicate with your suppliers. 
    Just-in-time delivery of things that your business needs is the ideal in normal times - but it creates the risk of late or non-delivery when supply chains are compromised.  We have been working with multiple organisations who have discussed their requirements and timelines with us.  This in turn allows us to forecast and secure stock from the factory, instead of depending on distribution networks alone.  A firm customer order is prioritised at the factory for most industries.
  5. Create some room. 
    All plans go out the window if you don’t have the resources to fulfil your requirements.  For us, this meant increasing stock holdings, for you it could mean increasing staff levels for critical activities, reassessing project timelines, increasing cash reserves, or holding spare equipment.
  6. Follow Ministry of Health advice. 
    Much of the rest of the world has been impacted economically and individually by Covid-19.  The actions taken by New Zealanders to date have reduced the impact, and reduced spread throughout our communities.  With good luck and good judgment, we will be well placed for a post-Covid world. 

Want to know how we can help, or need to know more?

Click the Contact us button, speak to your account manager or call us: 

0800 527 867

    The Laptop Company

    New Zealand's largest mobile computing specialist for enterprise. To find out more, call us on:

    0800 527 867

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