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THE LAPTOP COMPANY LTD
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Save time, e-waste & cost​ instead of writing-off broken devices in your fleet

Salvage, repair & reuse your broken devices

There's no reason to send useful technology to landfill. With TLC you can build a hot-swap pool of renewed devices ready to deploy to your users in the event of a breakage or fault. Reduce e-waste, cost, and even extend the useful life of your fleet beyond the manufacturer's warranty, without impacting your user experience. 
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Sometimes devices can’t be repaired economically

User-damage, out-of-warranty failure, or wear-and-tear can result in laptops or tablets that need repair and replacement parts.
The cost of replacement parts from the manufacturer can often exceed the new purchase cost of the device.  For most teams, this means the whole device is replaced instead of repaired – leading to otherwise-perfect devices becoming e-waste.

This doesn’t mean they aren’t useful

Written-off devices have reusable parts that can be used to repair other devices in your fleet - parts which may also be expensive to purchase from the manufacturer.  If you run a fleet of almost any serviceable laptop or tablet model, you can keep your written-off devices for use as parts-donors for future repairs with The Laptop Company

What is Renew?
Parts recovery, reuse and device remanufacturing out of warranty

Keep your fleet running using Donor devices

Replacement parts from your own Donor devices can be used to repair other devices within your fleet
for damage not covered by warranty.   By eliminating the cost of replacement parts, the cost to repair becomes significantly less than the cost of replacing most devices, and the risk of write-off is reduced.

Put written-off devices back into your fleet

If you have broken fleet laptops or tablets, we can put some back into service.  The parts recovered from donor devices can be combined to create remanufactured devices.  These can be redeployed to users within your workforce, or reserved as spare Hot-swap devices at minimal cost. 

Create Hot-swap devices to eliminate user-downtime

Hot-swap devices can be dispatched to users who have experienced device failure or damage, either as temporary or permanent replacements.  Instead of waiting for repairs to their existing device, the hot-swap device is provided directly to the user.  
​This helps eliminate downtime, cost and frustration.

Increase employee uptime
Extend fleet lifecycles​
Reduce your fleet’s carbon footprint

How to start

Call 0800 527 867 or get in touch

Speak to an account manager at The Laptop Company to see whether the devices your team are using are eligible. You do not need to be an existing customer of The Laptop Company.  Minimum fleet sizes for eligible models apply.  Available within New Zealand.

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  • Browse Range ˅
    • All of Government
    • Apple
    • Dell
    • Dynabook Toshiba
    • HP
    • Lenovo
    • Microsoft Surface
    • Education Shop
    • Work from Home gear
    • All Products
  • Solutions
    • AOG Government Agencies >
      • All of Government Product Catalogues
      • AoG Broader Outcomes
      • Gateway
    • Modernise Your Workforce with Surface >
      • Surface Pro for Business Copilot+ PC Intel
      • Surface Laptop for Business Copilot+ PC Intel
      • Surface Copilot Plus
      • Surface Pro Copilot Plus 5G
      • Surface Laptop 6
      • Surface Pro 10
      • Modernise Your Workforce
      • Surface Repairability
      • Surface Windows 11 Migration
      • Microsoft for Healthcare
      • Microsoft Design and Construction
      • Surface Broader Outcomes
      • Switch to Surface
    • NEW HP EliteBook G1 >
      • HP EliteBook X G1
      • HP EliteBook 8 G1
      • Choose Your EliteBook G11 >
        • HP EliteBook 1040 G11
        • HP EliteBook 800 G11
        • HP EliteBook 600 G11
    • Ctrl with HP >
      • Which HP ZBook G11?
      • HP ZBook Power G11
      • HP Windows 11 Migration
      • HP Carbon Offsets
      • HP Premium+ Support
      • HP Sustainability
      • HP Fleets
    • Apple with TLC
    • Financial Sector
    • Higher Education
    • Local Government
    • Meeting rooms
    • Hybrid Work
    • Schools and Students >
      • Smarter Classrooms
  • Services
    • Modern Fleet Mgmt
    • Procurement services
    • Fleet leasing
    • Windows 11 Migration
    • Intune & Device mgmt
    • Autopilot & Device Deployment
    • Jamf - Apple Mgmt
    • UXx User Experiences
    • RecoverMax - trade-ins
    • Renew - fix & re-use
  • Support
    • Get Support
    • Surface Repairs
    • Apple Repairs
    • About Us
    • Terms and Conditions >
      • Terms of Sale
      • Terms and Conditions of Service
      • Returns and Refunds
      • Privacy
  • Insights