The most repairable Surface laptops and tablets ever.

Microsoft has been working with iFixit, the world's leading advocates of device serviceability, to design their most repairable range of devices ever. This means the latest devices can now be repaired instead of replaced in the event of a fault or user damage. 
​
The Laptop Company has been named the first official Surface Authorised Service Provider in New Zealand, providing repair services for Surface laptops and tablets. 

Vertical Divider

Cut your fleet's carbon footprint

With faulty Surface devices previously refurbished overseas, the local repair option massively reduces the carbon footprint associated with return freight and handling to the factory before re-dispatch to New Zealand.
It also makes it easier for you to retain and repair devices with faults outside of warranty, and to repair user damage to screens and ports without full device replacement.

The Laptop Company is a firm advocate of repairable devices. With the average carbon equivalent footprint for new laptops equalling approximately 250kg mostly derived from manufacture, device repairability is the most effective measure to reduce your fleet's footprint.

Maintain ownership of your devices

Repairability allows you to simplify asset management by eliminating serial number swaps, and allows you to maintain control of the devices and their condition within your fleet. This allows you to be confident in the pedigree of devices used across your fleet, while providing traceability for addressing misuse or damage.

Security under your control

For fleet owners, this means you can keep possession of your devices and everything on them for ease of security and asset management. You can also remove storage on current devices before servicing, to ensure device data never leaves your premises.

Locally controlled quality of service

As New Zealand's leading enterprise support and service provider, The Laptop Company provides the best possible quality of service for corporate fleet owners. First-time resolution of faults is our primary target, with all staff employed within New Zealand and working in security-controlled environments. For high-security organisations, on-site repairs performed by security-cleared personnel are available by request.

More resources from Microsoft:

How to find your serial number >

How to prepare your Surface for service >

Packing and shipping instructions >

Which Surface devices are repairable >

Warranty status lookup >
​(Surface for Business)

SSD removal guide for high security enterprises >

Warranty status lookup >
​(Surface for Consumers)

Dependability built-in. 
Designed to last, engineered to be serviceable for longer.

Book a repair:

Book now >

With service centres in Auckland, Wellington, Christchurch and Dunedin, we provide nationwide coverage for corporate and government teams throughout New Zealand.

The Laptop Company is a multi-award-winning Surface Partner

View the Surface range

The Laptop Company is an award-winning Authorised Surface Reseller for business and an AoG IT Hardware Panel Supplier for Surface devices to Government Agencies in New Zealand. Government and corporate fleet pricing available now. Demo devices available by request.

Surface at TLC >

The Laptop Company is an award-winning Authorised Surface Reseller for business and an AoG IT Hardware Panel Supplier for Surface devices to Government Agencies in New Zealand.
Government and corporate fleet pricing available now. Demo devices available by request.

Surface at TLC >

Book a repair.

Accidental damage, warranty and out-of-warranty repairs available now at The Laptop Company - New Zealand's First Surface Authorised Service Provider.

Book a Repair >