Keep your team productive

New Zealand organisations typically require a quality and timeliness of service that manufacturers often cannot provide alone.  We understand your users' devices are critical for their work and your operations. 
​
The Laptop Company provides the capability to repair and maintain devices to standards and times that meet your needs, with unrivalled accuracy. 

​A part of a suite of services that help keep your team on track.

Technical services

Asset management and life cycle maintenance

---

Device repair and upgrades

---

Hardware level technical support

---

Managed hot-swap device replacements 

---

Escalated priority service beyond manufacturer SLAs and warranty standards

Book or get pricing

Integration

New devices

---

Technical support

---

Configuration and compatibility testing and trouble-shooting

Integrate new tech painlessly

Access the know-how that lets leading technology users integrate new hardware and software platforms across varying networks, software ecosystems and peripherals.

The Laptop Company helps make technology implementation and transitions painless, while reducing the risk of new devices becoming orphaned.   

Keep on top of your fleet

The Laptop Company helps many of New Zealand's most successful organisations manage their technology fleets.  We use proven, reliable tools, services and expertise to ensure your users enjoy maximum performance and reliability, securely.

We provide the capability to help you actively manage your fleet from purchase until final decommissioning and replacement at a serial number level.  With servicing and maintenance managed throughout, you can avoid hardware-related outages. 

Fleet management

Hardware life cycle management

---

Warranty deadline management

---

End of life hardware grading and software installation

---

Recall management

---

Recycling, re-purposing and secure disposal

Brands supported

Toshiba

---

HP Elite

---

Lenovo

---

Apple

---

Microsoft

Precise, timely and secure

• Direct contact with technicians and on-site technical support options
• Diagnosis and problem resolution capability for device hardware, compatibility and integration
• Clean static-managed technical labs for reliable warranty, accidental damage and upgrade servicing of device internals with prolonged device life
• Rapid repair service capability
• Locally stocked spare parts for in-house supported devices
• On-site technical services for security-sensitive organisations
• Data recovery and secure destruction
• Operating system and driver-level fault resolution capability.

We provide local technical support personnel who provide a quality of knowledge and responsiveness unmatched by international call centres. ​

Problems are solved here

The manufacturers we partner with and the models we select for supply provide class-leading reliability and durability.
Accidental damage does happen, and even the best engineered devices can require unscheduled maintenance and repair.

Working with The Laptop Company, you have the ability to substantially improve upon real-world manufacturer repair times and support availability, to a contracted quality that's measurable, achievable and maintains your users' productivity. 
If your organisation has experienced operational interruptions due to delayed or failed technical services and equipment from other providers, we recommend you speak to us.

With over 30 years experience providing tailored technical services for New Zealand businesses, we can help you.

---